A-player A-Player 96%

Arnaud Adam is an "A-Player" type profile.

A-Player profiles have unusually strong adaptability, learn very quickly and are strongly action-oriented. They have a tendency to succeed and progress easily, regardless of the environment in which they're likely to evolve.

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Arnaud Adam

CRM / Customer Service Manager

  • 17 years of experience
  • Bachelor

Technical skills

Native French Bilingual English Performance Coaching Office 360 CRM
E-Learning Training Facilitation Training Content Creation Translation Interpreting SLA management Policies & Procedures Improvement Performance Management KPI development Interviewing Team Management Operations Management Contractor Management Project Management Sales Support Business Analysis Problem Solving Effective Communication Medical Terminology

Areas of interest

Trailrunning Mountain biking Outrigger Canoe racing Ocean Conservation Sustainable Building
Volunteering Community Radio Holistic Health


How he behaves
What he wants to do
What he is capable of doing


Personal pitch

Service and Support are part of my DNA and I want to share that with your organisation in order to nurture outstanding, fulfilling and sustainable customer experiences. Whether as leader, mentor or team player, I strive to engage, empower and motivate my peers to exceed our goals.


Behavioral style

Highly motivating aspect that will make him feel fulfilled.


Build relationships / Take the lead / Unite and mobilize

Behaviors in the "Influence" category are linked to providing direction. They include developing a professional network, managing teams, making decisions and being motivated to get ideas across. These behaviors provide insight on a person's natural ability to mobilize others and the way they establish relationships.

Build relationships
Take the lead
Unite and mobilize


Communicate with diplomacy / Provide support / Work collaboratively

Behaviors in the "Cooperate" category are linked to facilitating collective work. They include mediating interactions between people, solving conflict, making use of the team's resources, and providing support for others. These behaviors provide insight on a person's natural ability to evolve within a group.

Communicate with diplomacy
Provide support
Work collaboratively


Anticipate challenges / Develop a vision / Innovate

Behaviors in the "Think" category are linked to conceiving projects. They include designing strategies, identifying project risks, evaluating tasks and activities, and contributing new ideas. These behaviors provide insight on a person's natural ability to process abstract rather than practical concepts.

Anticipate challenges
Develop a vision


Take initiative / Plan and organize / Inspect and improve

Behaviors in the "Act" category are linked to obtaining results. They include launching projects, implementing action plans, monitoring outcomes, or controlling production quality. These behaviors provide insight on a person's natural ability to understand practical rather than abstract concepts.

Take initiative
Plan and organize
Inspect and improve


Spread enthusiasm / React swiftly / Handle stress

Behaviors in the "Feel" category are linked to controlling one's emotions. They include managing stress, investing one's energy, and radiating a positive vibe. These behaviors provide insight on a person's natural ability to express and channel their emotions in different contexts.

Spread enthusiasm
React swiftly
Handle stress
Development potential
Highly developed:
Higher than 80% of people
Well developed:
Higher than 60% of people
Moderately developed:
Higher than 40% of people
Slightly developed:
Lower than 60% of people
Lower than 80% of people

Personal style: Initiator

Rarely short of ideas, Arnaud Adam is quick to take the initiative. He likes instigating change at work and needs constant stimulation to keep boredom at bay. He makes sure collaborators are onboard with the suggestions he puts forward, listening to others carefully and making decisions as a group. He is capable of advancing with determination, but also of questioning his approach based on feedback. What's more, he has the capacity to strengthen ties within teams.

Main strengths

Relationship management
  • He involves others in decision-making and is a team player.
  • He entertains few relationships and holds back.
  • He finds it easy to be assertive in his relationships, and sets the agenda.
Work management
    He is very proactive and finds it easy to come up with new ideas.
    He tackles one task at a time to avoid losing his focus.
    He strives for excellence and is not satisfied with the bare minimum.
Emotional management
    He expresses his feelings and finds it easy to communicate with others.
    He is responsive, very energetic and has a sense of urgency.
    He shows discernment and makes judgments based on facts.


#lead #attentive #observant #takes part #focused #creative #initiative #responsive #expressive

Areas of improvement

    He could concentrate on obtaining results with established methods rather than regularly trying to rework everything.
    He could be quicker to decide when the team does not manage to reach an agreement. This would allow him to advance more rapidly.
    He could better channel his energy and enthusiasm, especially when those around him need to concentrate.


What motivates him the most...

Having influence
Having a positive impact on the world
Analyzing data

What motivates him the least...

Working in a reassuring environment
Having an attractive salary
Maintaining personal balance

How he manages his energy

Arnaud Adam channels his energy almost exclusively towards the search for new challenges. He likes to keep things moving and usually ensures he is at the heart of the action. He needs to work at a fast pace that leaves no room for tedium. For him, taking risks is essential. Stability bores rather than reassures him.

The activities he prefers


Arnaud Adam is interested in activities that require his creativity. This is particularly true when it comes to planning and organizing his work. He values having the possibility to think and act as he likes.


Being able to instill a dynamic approach to work is a main source of fulfillment for Arnaud Adam. He demonstrates high energy and conveys that energy through his work, most notably by driving others to action. He needs to see projects progress and uses his restlessness to further their advancement.


Arnaud Adam particularly enjoys investing himself in the promotion of a project. He is passionate about advocating a product or project to stakeholders or team members. He draws significant satisfaction from carrying out presentations or making sales.

The work environment he prefers

#relaxed #flexibility #friendly #agility #welcoming #adaptability #proximity #freedom #hospitable

His management style

Try this
Watch and do as I do

What this means

Arnaud Adam is a manager who challenges his team daily. He likes to dynamize employees, mainly through ambitious goals. In his view, a leader is someone who sets challenges tailored to each person to help them develop. He has an individual approach to management, geared towards results.

The management style he seeks

Come with me
Watch and do as I do

His ideal manager

Arnaud Adam expects a manager to provide a clear and inspiring vision. Above all, he wants to be motivated towards precise, shared objectives. He needs a leader who is involved and asks him to push himself to achieve the common goal. He is motivated by results-driven leaders who value achievements.

The culture in which they blossom

Flexibility Control Relationships Results Collaboration Innovation Organization Competition
Best fit
Good fit

The ideal culture for him

Arnaud Adam seeks dynamic work environments geared towards results. He is best suited for company cultures that prioritize innovation by adopting a flexible approach to work: everyone is free to choose their own method as long as goals are met. He prefers environments that are reassessed often, and which evolve regularly to incorporate new work methodologies. He expects to be stimulated by his work environment and to be free from the constraints of routines. In short, he has little need for structure and is better served by a culture that values accomplishment.


His way of thinking

Preferred tasks Complex

Capacity to comprehend new and strategic subjects.

Decision-making Reasoned

Tendency to dedicate time to ensuring decisions are right.

Learning style Innovate

Ability to easily assimilate new concepts through analysis.

How he learns new skills and concepts

Brilliant from an intellectual point of view, Arnaud Adam tends to easily assimilate foreign concepts. He is able to understand new or complex subjects without needing to put them into practice. This means he can develop his skills by researching and reading on diverse subjects. He needs to be intellectually stimulated by his work, and might get easily bored otherwise.

Arnaud Adam's spontaneous nature leads him to learn by testing out concepts and techniques himself. He finds that the best way to acquire new knowledge is to first try, develop his understanding through failure, and then try again. He can sometimes lack patience. To assimilate new ideas or new knowledge, he first needs to experiment by himself.