Liv Tennant

Customer Relations Manager

  • A-Level

Summary

Personality
How they behave
Motivations
What they want to do
Reasoning
What they are capable of doing

Shape

Behavioural style

SHAPE SHAPE + DRIVE
Highly motivating aspect that will make her feel fulfilled.
Influence
Influence

Definition

Build relationships / Take the lead / Unite and mobilise

Behaviours in the "influence" category are linked with providing direction. They include developing a professional network, managing teams, making decisions and being motivated to get ideas across. These behaviours provide insight on a person's natural ability to mobilise others and the way they establish relationships.

Build relationships
Take the lead
Unite and mobilise
Cooperate
Cooperate

Definition

Communicate with diplomacy / Provide support / Work collaboratively

Behaviours in the "Cooperate" category are linked to facilitating collective work. They include mediating interactions between people, solving conflict, making use of the team's resources, and providing support for others. These behaviours provide insight on a person's natural ability to evolve within a group.

Communicate with diplomacy
Provide support
Work collaboratively
Think
Think

Definition

Anticipate challenges / Develop a vision / Innovate

Behaviours in the "think" category are linked to conceiving projects. They include designing strategies, identifying project risks, evaluating tasks and activities, and contributing new ideas. These behaviours provide insight on a person's natural ability to process abstract rather than practical concepts.

Anticipate challenges
Develop a vision
Innovate
Act
Act

Definition

Take initiative / Plan and organise / Inspect and Improve

Behaviours in the "act" category are linked to obtaining results. They include launching projects, implementing action plans, monitoring outcomes, or controlling production quality. These behaviours provide insight on a person's natural ability to understand practical rather than abstract concepts.

Take initiative
Plan and organise
Inspect and Improve
Feel
Feel

Definition

Spread enthusiasm / React swiftly / Handle stress

Behaviours in the "feel" category are linked to controlling one's emotions. They include managing stress, investing one's energy, and radiating a positive vibe. These behaviours provide insight on a person's natural ability to express and channel their emotions in different contexts.

Spread enthusiasm
React swiftly
Handle stress
Development potential
Highly developed:
Higher than 80% of people
Well developed:
Higher than 60% of people
Moderately developed:
Higher than 40% of people
Slightly developed:
Lower than 60% of people
Undeveloped:
Lower than 80% of people

Personal style: Coach

Liv Tennant is a key person when it comes to teamwork. Focused on others, she has an undeniable ability to create and develop relationships. For example, she excels at growing her network. She acts as a catalyst, fostering a dynamic spirit and supporting her colleagues without fail. She is an absolute team player and cares deeply about the group. Carrying out a project on her own means very little to her. It is in the relational sphere that she thrives and makes a real difference.

Main strengths

Relationship management
  • She adapts her speech to her audience and shows warmth.
  • She establishes genuine relationships and shows an interest in people
  • She is a critical thinker and only accepts reasoned ideas.
Work management
    She prefers employing tried-and-tested approaches.
    She is concise, gets straight to the point, and works quickly.
    She has a practical approach, geared towards action.
Emotional management
    She radiates enthusiasm and sees the bright side of things.
    She expresses her feelings and finds it easy to communicate with others.
    She is responsive, very energetic and has a sense of urgency.

Talents

#lead #conviction #tactful #sincere #critical #takes part #practical #conventional #change #to the point #initiative #enthusiastic #expressive

Areas of improvement

    She would be less prone to wishful thinking, especially in regard to high-stake matters, by adopting a more objective outlook.
    She could more often express what bothers her about others, dare to say what she does not like.
    She could come up with new ideas and voice suggestions in order to advance her work.

Drive

What motivates them the most...

Having clearly defined tasks
Working as part of a team
Helping others

What motivates them the least...

Creating new things
Having influence
Working in a disciplined environment

How they manage their energy

Liv Tennant divides her energy equally between dynamism and stability. Some of her main drivers push her towards taking action and seeking stimulation. However, she also needs a certain stability and sound bearings in order to feel comfortable in a professional environment. It is important that she finds this balance in order to fully invest herself in her role.

The activities they prefer

EVALUATE
Think

Evaluating is an activity through which Liv Tennant can feel personally fulfilled. She particularly likes being a point of reference and contributing her opinions on her field of expertise. She has very specific ideas on how projects should be carried out, and does not hesitate to challenge the opinions of others.

COORDINATE
Interact

The role of coordinator highly suits Liv Tennant. She is particularly motivated by working with a team in order to achieve objectives. She enjoys setting deadlines and communicating on the advancement of projects. She could find it frustrating to not be involved in this type of activity.

PERFECT
Act

Liv Tennant enjoys dedicating her energy to perfecting her work and polishing its presentation. It is important for her that her work be perfect in terms of accuracy but also aesthetics. She could find it frustrating to have to compromise on these aspects because of time constraints or because of conflicting priorities.

The work environment they prefer

#fun #flexibility #relaxed #liberty #friendly #permissiveness #humour #proximity #adaptability

Their management style

PARTICIPATIVE
And you, what do you think?
COACH
Try this

What this means

Liv Tennant is a manager who makes the group work together and makes sure that everyone has their place. She listens and knows how to gather ideas from others. She's able to set out individual development plans while still promoting the team's work. She places major importance on collective intelligence.

The management style they seek

WINNER
Watch and do as I do
VISIONARY
Come with me

Their ideal manager

Liv Tennant expects a manager to provide a clear and inspiring vision. Above all, she wants to be motivated towards precise, shared objectives. She needs a leader who is involved and asks her to push herself to achieve the common goal. She is motivated by results-driven leader who values achievement.

The culture in which she blossoms

Flexibility Control Relationships Results Collaboration Innovation Organization Competition
Best fit
Good fit

The ideal culture for them

Liv Tennant thrives in cultures geared towards relationships and a collective spirit, where human aspects are prioritized, and everyone feels like they belong. This means environments where rules are adapted to ensure everyone's needs are accounted for, and where mutual respect is a top value. She avoids results-driven or data-driven workplaces, preferring cultures centered around collaboration and collective projects. She considers it important that this mindset be shared across the company.


brain

Their way of thinking

Preferred tasks Complex

Capacity to comprehend new and strategic subjects.

Decision-making Reasoned

Tendency to dedicate time to ensuring decisions are right.

Learning style Deepen

Ability to progress by putting proven concepts to use.

How they learn new skills and concepts

Brilliant from an intellectual point of view, Liv Tennant tends to easily assimilate foreign concepts. She is able to understand new or complex subjects without needing to put them into practice. This means she can develop her skills by reaserching and reading on diverse subjects. She needs to be intellectually stimulated by her work, and might get easily bored otherwise.

Careful in her approach, Liv Tennant prefers to rely on proven strategies. She is observant and tends to adopt tried-and-true concepts that she can trust thoroughly. In this sense, she finds it easier to learn from information provided.